Privacy Policy
Last updated: 2025-09-26
This privacy policy describes the personal information that Motrec International Inc. (“Motrec” or “we”) collects through its website as well as your rights regarding this personal information.
Personal information always remains the property of our clients. For the purposes of this policy, personal information means any information that can directly or indirectly identify a person.
Personal information always remains the property of our clients. For the purposes of this policy, personal information means any information that can directly or indirectly identify a person.
How to Contact Our Privacy Officer
If you have questions about how we process your personal information or if you wish to exercise your privacy rights, you may contact our Privacy Officer at any time:
- Email: privacy@motrec.com
- Phone: +1 866 846 3558
How Do We Collect Your Personal Information?
When you use our website, you authorize us to collect personal information. Please note that you always have the right to withdraw your consent at any time. We collect personal information in the following ways:
- Forms available on our website
- Cookies
What Personal Information Do We Collect in Our Services and For What Purposes?
We collect this personal information directly from you. We may also collect non-personal information.
| Purpose of Collection | Type of Personal Information |
|---|---|
| To subscribe to our newsletter | We ask for your name and email address in order to send you our newsletter. |
| To respond to your inquiries | When you submit a form, we collect your name, phone number, email address, and the content of your request. We may also collect information about the company for which you are completing the form. |
| To apply for a job | We collect your name, email address, phone number, résumé, and any other information you include with your application. |
| To ensure the performance, availability, and security of our website | • IP address used to access the Services; • Browser and operating system configuration; • Mobile device configuration when accessing the Services from a mobile device; • Pages visited, navigation path on the Services; • Date and time of the visit. |
| To personalize and optimize the user experience on our website | • IP address used to access the website; • Browser and operating system configuration; • Mobile device configuration when accessing the website from a mobile device; • Geographical location and location data; • Pages visited, navigation path on the website; • Date and time of the visit. |
How Do We Use Cookies?
Our website uses cookies that enable the operation of the website, smooth communication, and simplified navigation. A cookie is a file stored on your hard drive when visiting our website. This file saves information for future visits and represents you through a unique and anonymous identifier.
It is possible to configure your browser to refuse all cookies. By declining cookies, you may not have access to all the functions of the website or your experience may be limited.
We use Google Analytics to help us measure how users interact with the website’s content and generate visitor statistics. These statistics allow us to continuously improve the website and provide relevant content. We use Google Analytics to obtain insight into website traffic, its origin, and the pages visited. This means that Google acts as a third party. The information collected by Google Analytics is anonymized as much as possible. For example, it is not possible to identify individuals visiting the website. For more information, users are invited to consult Google’s Privacy Policy.
Who Do We Share Your Personal Information With?
We share personal information with service providers in order to obtain services, particularly to provide you with our website. These providers are bound by contractual agreements with us that limit their right to use your personal information for purposes other than providing the requested services.
| Type of Service Provider | Provider |
|---|---|
| Cloud hosting provider | We use Q14 as our hosting provider. |
We may also share your personal information in the following circumstances:
- Authorities: We may disclose your personal information if required by law. These circumstances include responding to subpoenas, warrants, or court orders, or complying with applicable laws. We may also share your information to exercise our rights, defend against legal claims, investigate, or take action against potential illegal activities or violations of our policies. In such cases, we will only share the personal information reasonably necessary to fulfill these obligations.
- Business transactions: If another company acquires or intends to acquire our company, business, or assets, or if we undergo a reorganization or financing of certain parts of our business (including insolvency or bankruptcy), we may share information with other parties.
How Do We Protect Your Personal Information?
We apply physical, technical, and administrative measures to protect your personal information against destruction, loss, unauthorized modifications, disclosure, access, misuse, and any other processing contrary to our practices. When we share your personal information with a service provider, we require the same level of security from that entity before transferring your information.
Retention of Your Personal Information
We retain your personal information for the period necessary for the purposes described in this Privacy Policy, or for a longer period if required or permitted by applicable law.
Where Do We Process Your Personal Information?
Our Services are hosted by Q14 in Quebec. Please refer to their privacy policy for more information.
What Are Your Rights Regarding Your Personal Information?
You have several rights regarding your personal information:
| Right | Description |
|---|---|
| Right of access | You have the right to be informed about how we collect, use, and disclose your personal information. You also have the right to access the personal information we hold about you. |
| Right of rectification | If you believe that any personal information we hold about you is incorrect or incomplete, you have the right to request a correction. |
| Right to portability | You have the right to receive your personal information in a structured, commonly used, machine-readable format, and you also have the right to transmit this information to another entity without hindrance from us. |
| Right to withdraw consent | You have the right to withdraw your consent to our processing of your personal information at any time. |
| Right to file a complaint | If you believe that we have processed your personal information in violation of applicable law, you have the right to file a complaint with the competent supervisory authority. |
To exercise your rights, please contact our Privacy Officer. We may take reasonable steps to verify your identity when processing your request. Your rights are subject to applicable legal restrictions. We will respond to your request within a reasonable timeframe, in accordance with applicable laws.
Updates to This Privacy Policy
We may update this privacy policy from time to time, for example, to reflect new laws or changes in how we process personal information. We will do our best to inform you of such updates, but it is always advisable to check the “last updated” date of this policy and review its content periodically. Any changes to the Privacy Policy take effect as of the last updated date.