Role and Responsibilities
- Assist customers in selecting parts efficiently and deliver high-quality service to both internal and external clients.
- Effectively manage various administrative tasks, including email correspondence, phone call handling, and document preparation.
- Proactively contact regular customers via phone.
- Ensure efficient and meticulous handling of orders (shipping orders, invoices, credits, pricing).
- Process credit card payments.
- Monitor order tracking and shipping management.
- Coordinate logistics related to parts transportation and customs.
- Maintain effective communication with the procurement manager regarding supply management.
- Present oneself professionally.
- Execute additional tasks as needed and instructed by management.
- Diploma in secretarial, administrative, accounting, or management techniques.
- 3-5 years of experience in a similar role within a small to medium-sized enterprise.
- Proficiency in the Microsoft Office Suite.
- Bilingual (French and English).
- Sense of responsibility, courtesy, interpersonal skills, and diplomacy.
- Computer literacy, teamwork, and initiative.
- Experience in parts sales (an asset).
- Dental Insurance
- Disability Insurance
- Supplementary Health Insurance
- Life Insurance
- Vacation and Compensatory
- Leave Flexible Hours
- Group RRSP
- On-site Parking
- Casual Attire
$52,000 to $60,000